At Modernlisim, we are committed to providing exceptional services to our clients. We understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
Refund Eligibility:
- Refunds are applicable within 48 hours of placing a service order.
- Hosting and Domain service is non-refundable.
- Orders already delivered or in progress can not be refunded.
Non-Refundable Situations:
- No refunds will be processed if the order has already been delivered to the client.
- Refunds are not applicable if the order status indicates that we are actively working on fulfilling the order for categories Web Development & Design, UI/UX Design, Digital Marketing, Hosting, Domain, and other digital services.
Refund Process:
- To initiate a refund request, clients must contact our customer support team within the specified 48-hour window from the time of service order placement.
- Refund requests can be submitted through our designated customer support channels, including email at [team@modernlisim.com] or WhatsApp at +923003969068.
Refund Approval:
- Refunds will be approved only if they meet the eligibility criteria mentioned above.
- Our team will review each refund request on a case-by-case basis and communicate the approval or denial to the client.
Refund Method:
- Approved refunds will be processed using the original payment method used for the service order.
- Clients should allow a reasonable processing time for the refunded amount to reflect in their account. Usually, it takes 7-14 days for funds to appear in the account from a payment made.
Exclusions:
- Refunds will not be provided for services that have been used or fully delivered.
- Changes in project scope, client preferences, or any other subjective reasons will not be considered grounds for a refund.
Contact Information:
- For any questions or concerns regarding our refund policy, clients can reach out to our customer support team at [team@modernlisim.com].
Note: Modernism reserves the right to modify, amend, or cancel this refund policy at any time without prior notice. It is the responsibility of clients to stay informed about the current policy.
Last Updated: 10/03/2024